Account Manager

Join our team as an Account Manager where you'll manage and grow a portfolio of existing client accounts. You'll be the main point of contact for your clients, ensuring they get maximum value from our services while identifying opportunities for upselling and cross-selling. This role requires excellent relationship-building skills, commercial awareness, and the ability to manage multiple priorities. We offer a supportive team environment, competitive salary plus bonus, and genuine opportunities for career progression.

Responsibilities

• Manage portfolio of client accounts
• Conduct regular client reviews
• Identify upsell and cross-sell opportunities
• Resolve client issues promptly
• Achieve retention and growth targets

Requirements

• 2+ years account management experience
• Strong relationship-building skills
• Commercial awareness and upselling ability
• Excellent written and verbal communication
• Experience with CRM systems

Required skills

Account Management, Relationship Building, Upselling, CRM Systems, Communication

Nice to have

Negotiation, Customer Service

Benefits

Competitive salary, Pension scheme, 25 days holiday, Health insurance, Professional development